Frequently Asked Questions

All orders are dispatched within **two working days** after we receive payment. For domestic shipping within India, customers will receive their orders within **7 working days** after dispatch. We offer fast shipping worldwide through premium carriers.

We offer **Free Delivery Worldwide** on all products listed on our website. There are no additional shipping charges or delivery fees added at checkout.

We ship to most destinations worldwide. All shipments originate from our headquarters in Ahmedabad, Gujarat, India.

For international orders outside of India, customers are responsible for all customs duties, tariffs, VAT, or local taxes imposed by the destination country's border control.

Our liability and responsibility cease entirely as soon as the goods leave our premises and are handed over to our shipping carriers.

We have a strict **02-day return policy**. You have exactly **02 days** after receiving your item to request a return. Requests sent after this 2-day window will be automatically declined.

To be eligible for a return, the item must be in the **same condition** that you received it: unworn or unused, with tags attached, and in its original manufacturer packaging. You will also need to provide your **Order ID** or proof of purchase.

Contact us immediately at sharavcorporation@gmail.com. If accepted, we will send you a return shipping label and detailed instructions. We will try to arrange a courier pickup for your convenience.

Yes, we strongly recommend that you **make a video of the package while opening**. This video proof helps us verify defects, damages, or missing parts to immediately evaluate the issue and make it right.

We do not accept returns for used/perishable items, custom-made or personalized tools, electrical/electronic parts, and hazardous materials (flammable liquids, gases). Sales items and gift cards are final sale and non-returnable.

Once your return is received and inspected, we will notify you of the approval status. If approved, we will refund the amount on the **next working day** after the funds are settled from our payment gateway.

We operate on a **PIA – Payment in Advance** model. All orders must be fully paid for at the time of checkout. We do not support Cash on Delivery (COD).

We accept secure online payments via Net Banking, Credit/Debit Cards, UPI, and major online payment gateways.

Yes, all payments are processed through PCI-DSS compliant payment gateways with bank-grade SSL encryption. We do not receive, store, or process any card credentials on our servers.

Please contact us immediately via phone/WhatsApp at **+91 75750 88555**. We can only cancel or modify orders before they have been processed and dispatched (within 24 hours of payment).

If our website or payment gateway experiences a technical error or price mismatch, we reserve the right to cancel the order and decline the dispatch even after receiving payment. A full refund will be processed immediately.

Email us at sharavcorporation@gmail.com or call/WhatsApp us at +91 75750 88555. Support is available Monday to Saturday, 9 AM to 6 PM IST.

Contact us immediately at sharavcorporation@gmail.com with your order details and unboxing video. We will ship a replacement or issue a full refund.

Yes, our headquarters are located at: **C-130, Sumel-7, N.H. 8, Nr. Soni ni chawl, Rakhial – 380023, Ahmedabad, Gujarat, India**.

We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please call us directly.