Cancellation & Refund Policy
Last updated: July 2026
1. 02-Day Return Window
We have a 02-day return policy, which means you have exactly 02 days after receiving your item to request a return. If more than 2 days have passed since delivery, we cannot offer you an exchange or refund.
2. Eligibility Criteria
To be eligible for a return, your item must meet the following strict conditions:
- Must be in the same condition that you received it.
- Must be unworn or unused, with all original tags attached.
- Must be in its original manufacturer packaging.
- You must provide the receipt, proof of purchase, or your Order ID.
3. How to Start a Return
Contact us at sharavcorporation@gmail.com to initiate the request.
✓ Accepted Returns: If approved, we will send you a return shipping label as well as instructions on how and where to send your package.
✓ Pickup Convenience: For your convenience, we will make every effort to arrange the pickup of the return items from your address.
✕ Unapproved Returns: Items sent back to us without first requesting a return will not be accepted under any circumstances.
4. Damages & Issues (Video Proof)
Please inspect your order upon reception. If possible, make a video of the package while opening. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
5. Exceptions & Non-Returnable Items
Certain types of items cannot be returned under any conditions:
- Perishable Goods: Used items or consumables.
- Custom Products: Special orders, customized tools, or personalized items.
- Personal Care & Safety: Electrical and electronic products.
- Hazardous Materials: Flammable liquids, chemical solvents, gases, or other hazardous materials.
- Sale Items: Returns are not accepted on sale items, clearance products, or gift cards.
6. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
7. Refunds & Settlement Turnaround
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Settlement Speed Guarantee:
When we receive the refund amount, we will process and send it back to the original payment mode on the **next working day** (i.e. the next working day after receiving settlement clearance from our payment gateway).
Please note: It can take additional time for your bank or credit card company to process and post the refund to your statement.
